Iowa Bankers Association Iowa Bankers Mortgage Corporation
Iowa Bankers Insurance
and Services
8800 NW 62nd Avenue
PO Box 6210
Johnston, IA 50131
Toll-Free: 800-532-1423
Fax: 515-286-4214

IBBP Customer Service:
    800-258-1415
125 Claim Fax:
    515-286-4244
IBBP Billing Fax:
    515-286-4369

Agent Customer Service:
    800-775-8858

Telemedicine via Doctors on Demand

:Telemedicine via Doctors on Demand

The Iowa Bankers Benefit Plan (IBBP) offers a virtual-visit benefit for all plan deductible options. The virtual visit provider – Doctors on Demand –is a convenient health solution for employees who find the virtual visit a convenient solution for treating minor medical issues.  To access Doctors on Demand, IBBP covered members must have an internet connection to a computer, tablet, or smart phone with facetime as a component of their internet access.

A virtual visit costs $40, and the member cost share is the same as if the member saw their physician in the office. Doctors on Demand physicians are available 7:00 a.m. to 11:00 p.m. The average wait time is 90 seconds or less, and the average session length is 13 minutes.

Click on the link below for more information to share with your IBBP covered employees.

Please share this benefit with your employees and their dependents. If you have questions, please contact our office at (800) 258-1415 and our customer service staff will be happy to answer your questions.


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Mid America Banking Insurance Services, Inc., a subsidiary of IBIS, provides insurance programs to banks outside of Iowa. 

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Iowa Bankers Mortgage Corp. (IBMC) offers the products & experience Iowa banks need in the secondary mortgage market.

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The Iowa Bankers Association (IBA) is dedicated to serving Iowa banks and their employees.

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