Iowa Bankers Association Iowa Bankers Mortgage Corporation
Iowa Bankers Insurance
and Services
8800 NW 62nd Avenue
PO Box 6210
Johnston, IA 50131
Toll-Free: 800-532-1423
Fax: 515-286-4214

IBBP Customer Service:
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IBBP Billing Fax:

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Cost Share Waived for Virtual Visits

:Cost Share Waived for Virtual Visits

Cost Share Waived for Virtual Visits

The Iowa Bankers Benefit Plan (IBBP) offers a virtual-visit benefit for all plan deductible options. The virtual visit provider – Doctors on Demand –is a convenient health solution for employees who find the virtual visit a convenient solution for treating minor medical issues.  To access Doctors on Demand, IBBP covered members must have an internet connection to a computer, tablet, or smart phone with facetime as a component of their internet access.

Virtual doctor visits are important during this challenging time brought about by the COVID-19 pandemic for the following reasons:

  • Virtual visits take pressure off the health care system by enabling you to get nonemergency care at home (for all conditions, not just those related to COVID-19), allowing health care providers more time to treat the sickest patients in person. Getting care at home via a virtual visit also helps keep you and your family safe by decreasing your chance for exposure to the COVID-19 virus.
  • Virtual visits save you time and money. While virtual visit platforms are experiencing longer wait times than usual, you still spend less time waiting for care than if you sought care in person at a doctor’s office, urgent care, or the ER. And, you can use the money saved for other essential purchases. Members can schedule an appointment with Doctor on Demand or call their in-network provider to inquire about virtual visit options. Note the telehealth requirements for local providers has also been relaxed. (This could be a phone call rather than audio and visual interaction during this time.) Local providers would also be subject to the cost share waiver.

Click here to access Wellmark's virtual visit flyer, which provides information about Wellmark's Doctor on Demand (DOD) program. Please contact IBBP Customer Service with questions at 1 800-258-1415 or via email at

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Mid America Banking Insurance Services, Inc., a subsidiary of IBIS, provides insurance programs to banks outside of Iowa. 

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The Iowa Bankers Association (IBA) is dedicated to serving Iowa banks and their employees.

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Iowa Bankers Mortgage Corp. (IBMC) offers the products & experience Iowa banks need in the secondary mortgage market.

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